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ITSM by DESIGN

IT Service Management / Operational Management Blog

ITSM by DESIGN

IT Service Management / Operational Management Blog

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About Me

Jim Dale

Jim Dale

ITSM/CMDB/ITOM Practice Lead with 20+ years of experience

Categories

  • Process
  • Value

Tags

csdm decomposition infrastructure monitoring owner ownership process service

Recent Post

Business and IT Benefits of Automation
May 10, 2023
Automation
Business Benefits of Monitoring IT Infrastructure and Services
Apr 28, 2023
Monitoring
The Importance of Ownership in ITSM
Apr 26, 2023
What is service decomposition in ITSM? 
Apr 20, 2023

You Missed

Value

Business and IT Benefits of Automation

Value

Business Benefits of Monitoring IT Infrastructure and Services

Process

The Importance of Ownership in ITSM

Process

What is service decomposition in ITSM? 

About

My Mission:

It's simple. I enjoy helping, being hands on, mentoring individuals, advising managers, and guiding organizations through the complex world of IT Service and Operational Management.

Categories

  • Process
  • Value

Tags

csdm decomposition infrastructure monitoring owner ownership process service

Recent Post

Business and IT Benefits of Automation
May 10, 2023
Automation
Business Benefits of Monitoring IT Infrastructure and Services
Apr 28, 2023
Monitoring

ITSM by DESIGN

IT Service Management / Operational Management Blog

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